InterContinental Baku, an IHG Hotel

Incredible hospitality. More than we can expected from inter continental hotel. Incredible staff, exceptionally friendly. Location is walking distance from everything we barely ever needed a taxi to get around. Also, before coming I mentioned that we are coming for our anniversary, we found a surprise in our room. They gave us a complementary cake. Thank you hotel team. Will come back again in the future Insha Allah.

My Guest Relations Coordinator Was very helpful , he supported me tremendously in resolving certain issues. For example, we had some issues in the room toilet and he expedite the work as soon as possible and made sure everything is done. He made my stay more pleasant and unforgettable as he organized our trip from Baku to Qabala. He also recommended excellent restaurants/shops around the city. His name is Rovshan, an excellent example of highly dedicated employee.

The location was perfect , rooms are modern furnished , i would like to thank Mr Rovshan from the concierge for his assistance durring our stay and his recommendations for places to visit, he resolved any issue i faced efficiently.

- nice furniture - they accommodated my request to have flower preparation for an occasion for an acceptable fee - they switched my room last minute from smoking to non smoking - quite room and peaceful - good AC Temp during summer - very friendly staff - good sized indoor pool - bathroom is has nice finishing - 24 hour gym

Room was very clean. Samira was excellent in doing her job to clean the room. Very comfortable bed and pillows. location is 10/10. very prime location Bar and restaurant front staff was good